Motor Vehicle Accident (MVA) Rehabilitation
Recover Stronger After a Car Accident
If you’ve recently been in a motor vehicle accident (MVA), you’re not alone—and recovery doesn’t have to be confusing or stressful. At Therapeutic Streams, with locations in Whitby and Oshawa, our team of chiropractors, physiotherapists, and registered massage therapists specialize in helping patients recover physically, emotionally, and functionally after an accident. We understand the process, the paperwork, and—most importantly—how to get you back to feeling like yourself again.
What Is an MVA Claim?
A Motor Vehicle Accident (MVA) claim is a type of insurance claim that provides access to rehabilitation and medical care after you’ve been injured in a car accident, regardless of who was at fault.
If you experience neck pain, back pain, headaches, whiplash, or joint stiffness following an accident, you may be eligible for paramedical coverage under your auto insurance policy.
This coverage includes treatment from:
• Chiropractors
• Physiotherapists
• Registered Massage Therapists
• Acupuncturists & Rehabilitation Specialists
At Therapeutic Streams, we work directly with your insurance company to make the process simple and stress-free.
What to Do After a Car Accident?
1. Seek Medical Attention – Even if you feel “okay,” symptoms like stiffness, headaches, or dizziness can appear hours or days later.
2. Report the Accident to Your Insurance Provider – Let them know you’ve been injured and intend to receive treatment.
3. Get an MVA Claim Number – Your insurance company will provide a claim number, which you’ll need for your appointments.
4. Contact Therapeutic Streams – Our team will handle the treatment plan, insurance paperwork, and communication with your adjuster.
Your Coverage and Entitlements
When you’re injured in a car accident, Ontario’s auto insurance system provides access to paramedical care through the Statutory Accident Benefits Schedule (SABS).
You may be entitled to treatment coverage for:
• Chiropractic care
• Physiotherapy
• Massage therapy
• Exercise therapy and rehabilitation
• Pain management
At Therapeutic Streams, our administrative team will help you complete all required forms (OCF-1, OCF-18, OCF-3) and ensure your care is billed directly to your insurance company—so you don’t pay out of pocket.
You Have a Choice in Your Care
It’s important to know: you have the right to choose where you receive your care.
Insurance companies may recommend certain clinics, but you are not required to attend their suggestions.
At Therapeutic Streams, we believe recovery is personal—and you deserve a clinic that puts your health first.
With our collaborative, multidisciplinary approach, you’ll receive:
• Personalized assessments from licensed practitioners
• Individualized treatment plans for your unique injuries
• Ongoing progress tracking and insurance support
• A calm, modern, and professional environment for your recovery